Position: Case Worker
Reports to: Income Support Manager
SUMMARY
The Case Worker is responsible for the administration of the Social Assistance program and
ensuring the Social Assistance policies are properly applied and assistance issued according to
the policies in effect. Therefore, Samson Family Support Services requires a highly
accomplished, civil, courteous, and presentable individual. An individual who will not allow
personal differences/preferences to interfere in addressing the public’s needs.
RESPONSIBILITIES;
• Interviewing clients to document relevant information.
• Calculating Social Assistance eligibility.
• Ensures correctness of all cheque requisitions and recommends authorization of all budget
and decision forms for the approval of the manager.
• Responsibility for the assisting in the completion of the individual work plan and also
responsible for the implementation of the work plan.
• Able to assume the responsibilities of the Acting/Director when required.
• Responsible for the input of each individual case/client, when dealing with other programs
within N.W.S.D, or while working with outside agencies from all levels of Government.
• Responsible for contributing to case conferences as they occur within the Family Support
Program and with other programs within N.W.S.D.
• Ability to work as part of the Income Support team and able to administer the Social
Assistance Program while working cooperatively with Integrated Family services, Community
Wellness, Food Bank and Kasohkowew Child Wellness Society within and all SCN
Departments and entities.
• Familiarity with social agencies within the community and those within close access from the
surrounding communities and an ability to both make referrals of clients to those agencies
and accept referrals from those same agencies.
• Willingness to represent N.W.S.D. in the absence of the Director as required.
• Willingness to perform related duties as required.
• Reporting directly to the Income Support Manager, the Case Manager is responsible for
completing regular activity reports as required.
• Responsible in assisting the Manager in the preparations for the N.W.S.D. Committee and be
prepared to assist in the preparations of status reports on the current state of the program and
updating on the process being made of the individual work plan.
PROGRAM DELIVERY
• Administers the Social Assistance Program and ensures that policies are adhered to.
• When policy is not followed, it is the responsibility of the caseworker to identify such
instances and correct them prior to assistance being issued.
• Maintains a full caseload of clients and performs all required duties to service that caseload
in a responsible and professional manner, in the best interest of the client.
• Assumes clients assigned by the Manager and fills in for other caseworkers when
they are absent, to ensure there is no interruption in service.
• Assist in the Supervision of staff while assuming Acting Manager role.
• Assisting with mediation and resolve issues between clients and workers and making
decisions as required within limits of authority when assuming Acting Director role.
Education:
➔ University degree or diploma in social work, plus two years minimum related experience
➔ Experience in administering First Nations programs and administering budgets
➔ Familiar with issues and factors affecting the community and an ability/awareness of the community resources and agencies which can be accessed and referred
➔ Knowledge of the Cree language and culture,
➔ Excellent communication skills, written and oral, and strong computer skills,
➔ Facilitation skills will be an asset.
➔ Knowledge of Income Support policy
➔ Knowledge of the 360 data base system
Required Documentation:
➔ Copy of Valid Driver’s License
➔ Criminal Record Check
➔ Child Intervention Check
➔ Updated Resume with 3 references
Please submit the required documentation to:
SAMSON CREE NATION PERSONNEL DEPARTMENT
Phone number: 780-585-3793
Deadline for Applications:
October 11, 2024
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