Samson Cree Nation Employment Opportunity-Position: Switchboard Operator-Department: Central Registry

aboriginalmall
7 days ago
2 min read

Summary of duties:

Under the direct supervision of the Central Registry Coordinator, operates an iPECS switchboard with multiple incoming lines, direct lines and extensions within the Administration building. Operates a paging address system, maintains various essential telephone records, and greets the public with excellent telephone etiquette.

Duties and Responsibilities:

· Answers all incoming calls and relay callers to appropriate personnel.

· Transfers calls from one local to another upon request.

· Work with an in-house voicemail system.

· Operates the Administration public address system for announcements and contact of needed personnel.

· Place outgoing long-distance calls for support staff co-workers, screen calls and maintain a record of calls for administration purposes.

· Ensures the office directories are up to date with accuracy.

Qualifications:

· Must have a minimum of Grade 12 or GED.

· Must be punctual and reliable.

· Must have good hearing and a clear speaking voice.

· A pleasant manner and service-orientated attitude.

· Strong communication skills including questioning skills.

· Strong keyboard and spelling skills.

· Must have the ability and patience requires to deal effectively with emergency and stressful situations & must have the ability to concentrate on the customers request and work quickly and accurately.

· The tact needed to deal with the occasional customer who is persistent or rude.

· Must be willing to sign an Oath of Confidentiality.

· Submit an updated resume.

· Successful applicant will be required to obtain and submit a Criminal Record Check after hired.

· Maybe subject to drug test.

Closing Date: January 20, 2026

Please submit resume’, along with qualifying documents ( ie, Driver’s License, Criminal Record Check, etc.) to Samson Cree Nation Personnel Department

*** ALL APPLICANTS WILL BE SCREENED***

ALL APPLICATIONS MUST CONTAIN THE ABOVE INFORMATION OR WILL NOT BE CONSIDERED FOR AN INTERVIEW

FOR APPLICATIONS AND FURTHER INFORMATION PLEASE CONTACT:

Samson Cree Nation Telephone: (780) 585-3793

Personnel Department Ext: 107

P.O. Box 159 Fax: (780) 585-2088

Maskwacis, Alberta, T0C1N0 Email: personnel.179@gmail.com