We currently have a fulltime, permanent position available for a Property Examiner in our Calgary Claims department. Reporting to the Claims Manager, the successful candidate will evaluate, negotiate, and settle claims arising under personal lines, farm and commercial policies. The Property Examiner handles claims in the four western provinces as well as the three northern territories. Primary Duties and Responsibilities Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements Review all information available to confirm coverage is in place and applies to the reported claim Explain coverage and the claims process to Insureds and claimants Evaluate potential opportunities for recovery including through subrogation and salvage Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file Set, evaluate, and maintain appropriate reserves based on the expected final payout Provide direction and guidance to independent adjusters and legal counsel Prepare appropriate documents for large loss and head office reporting Retain and / or coordinate the retention of appropriate external resources as required Oversee, monitor, and control costs associated with external resources Evaluate and adjust claims in accordance with the company’s customer service standards Correspond verbally and in writing within and outside of the organization Maintain & keep current file diaries and abeyances Identify potentially fraudulent claims and coordinate file activity with the Special Investigations Unit Required Qualifications CIP / FCIP designation is desirable 5+ years previous property claims experience is required Strong knowledge of property policies and wordings Excellent interpersonal verbal and written communication skills and the ability to deliver messages with tact and diplomacy Proven analytical, problem solving and investigative skills Strong Organizational and time-management skills Ability to make decisions that support the company’s claims handling philosophy Working at Peace Hills Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Providing an exceptional work life balance and a collegial work environment are just two of the ways we do this.
If you are interested in this great opportunity, submit your resume stating which position you are applying for to Peace Hills Insurance at hr@phgic.com.
