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Peace Hills Insurance Job Opportunities


Bodily Injury Advisor - job posting
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Primary Duties and Responsibilities:

 Manage a portfolio of casualty claims.

 Confirm coverages, determine liability, and verify the entitlement to coverage.

 Collect and review medical documents and treatment plans, to quantify claims.

 Negotiate directly with claimants to settle claims.

 Attend mediations and examinations/questioning as required.

 Document all file activity in an orderly and detailed fashion.

 Maintain effective communication channels within the claims department as well as other outside professionals.

 In time of high volume, assist operations by examining overflow files.

 Various other duties as required.

Required Qualifications

:  Experience in an Accident Benefits or Bodily Injury role, supplemented with post-secondary education and/or a CIP / FCIP designation or working towards same.

 Familiarity with Commercial General Liability and Personal Liability policies

 Experience with multi-jurisdictional losses is an asset.

 Demonstrates exceptional ability to negotiate and critically analyze data and be decisive.

 Has a keen understanding of medical terminology and medical abbreviations.

 Knowledge of common types of trauma, their treatment, and recovery periods;

 Possesses excellent interpersonal, organizational and time management skills.

 Possesses strong verbal and written communication skills.

 Is familiar with auto contract and the Traffic Safety Act and Minor Injury Regulation. Working at Peace Hills Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance at hr@phgic.com.

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.



Job Post - Temporary Accounting Clerk
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TEMPORARY ACCOUNTING CLERK (18 Month Contract) We currently a full-time temporary position available for an Accounting Clerk in our Accounting Department. The duration of this temporary position is 18 months. Reporting to the Billing Manager, in conjunction with the Controller, the successful candidate will contribute to the achievement of a professional and efficient business. Primary Duties and Responsibilities

 Timely processing of accounts receivable, including verification and posting of payments, and running reports to manage payables

 Timely processing of accounts payable, including the entry of invoices and processing of payments

 Answer phone calls from customers, brokers and other departments to address a variety of billing matters

 Resolve issues and answer questions from internal and external customers

 Maintain abeyances and ensure timely and effective follow-ups

 Liaise with Underwriters regarding receipt of payments

 Transfer balances between terms and other payment plans

 Assisting in the creation of monthly commission payments

 Perform reconciliations as required

 Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement

 Complete various administrative tasks and provide assistance in various areas as needed, such as occasional switchboard relief, back-up to others in the team, and filing

Required Qualifications

 High school diploma is required, relevant post-secondary education is desirable

 Previous experience in Accounts Receivable and Accounts Payable, working with computerbased A/R and A/P systems

 Demonstrated ability to provide exceptional customer service to both internal and external customers

 Possess a pleasant telephone manner and solid communication skills

 Effective problem-solving skills and math skills

 Strong data entry skills

 Exceptional attention to detail including a high degree of numerical accuracy

 Intermediate skills in Microsoft excel the ability to learn new computing software quickly

 Ability to work independently as well as collaboratively within a diverse team

 Professional, efficient, and proactive with time-management and organizational skills

 Flexible and adaptable; able to work in an environment of shifting priorities and pressures

 Knowledge of the insurance industry would be an asset Working at Peace Hills Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. One of the ways we do this is by offering a compressed work week which allows for a day off every four weeks.

If you are interested in this great opportunity to build your career, state the position being applied for and submit your resume to Peace Hills Insurance at hr@phgic.com.

We thank all applicants for their interest, however only those candidates shortlisted will be contacted



Property Claims Advisor - Job Post
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PROPERTY CLAIMS ADVISOR We currently have a full-time position available for Property Claims Advisor in our Property Claims department. Based out of our Edmonton office, the successful candidate will evaluate, negotiate, and settle claims arising under personal lines, farm, and commercial policies. The Property Claims Advisor handles claims in the four western provinces, as well as the three northern territories. This is an excellent opportunity for someone who is starting their career as an adjuster or someone that is looking to shift their career in a different direction.

Primary Duties and Responsibilities:

 Review all information available to Confirm coverage is in place and applies to the reported claim

 Explain coverage and the claims process to Insureds and claimants

 Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements

 Evaluate potential opportunities for recovery including through subrogation and salvage

 Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file

 Set, evaluate, and maintain appropriate reserves based on the expected final payout

 Retain and / or coordinate the retention of appropriate external resources as required

 Oversee, monitor, and control costs associated with external resources

 Evaluate and adjust claims in accordance with the company’s customer service standards

 Correspond verbally and in writing within and outside of the organization

 Maintain & keep current file diaries and abeyances

 Identify potentially fraudulent claims and coordinate file activity with the Special Investigations Unit

Required Qualifications:

 Minimum of 1-2 years of experience in an insurance customer service environment supplemented with post-secondary education and/or working toward a CIP or FCIP designation;

 Candidates who possess knowledge of property insurance are preferred;

 Highly developed interpersonal, organizational and time management skills

;  Strong written and verbal communication skills with the ability to deliver messages with tact and diplomacy

 Ability to make decisions that support the company’s claims handling philosophy. Working at Peace Hills: Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Ensuring an appropriate work/life balance and a collegial and supportive office environment are just a couple of ways we do this.

If you are interested in this great opportunity, submit your resume stating which position you are applying for to Peace Hills Insurance at hr@phgic.com.

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.


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