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Writer's pictureKim Crane

CLAIMS ADVISOR – BODILY INJURY- Peace Hills Insurance


We currently have two openings for Bodily Injury Claims Advisors.

These roles are based out of our Edmonton office and involve investigating, evaluating, negotiating, and settling claims. More specifically, the responsibilities include the following:

Primary Duties and Responsibilities:

 Responsible for the direction of detailed investigation, negotiation, evaluation, and resolution of bodily injury claims through independent adjusters, defense council, and other experts and stakeholders;

 Negotiate with claimants to settle claims;

 Determine liability and verify entitlement to coverage;

 Collect and review medical documents and treatment plans;

 Attend mediations and examinations/questioning;

 Document all file activity;

 Maintain effective communication channels with claims department and liaising with adjusters, experts, management, and other claims representatives on technical administrative issues;

 In time of high volume, assist operations by examining overflow files;

 Various other duties as required.

Required Qualifications:

 Experience in a Bodily Injury role supplemented with post-secondary education and/or a CIP / FCIP designation or working towards same;

 Familiarity with Commercial General Liability and Personal Liability policies

 Experience with multi-jurisdictional losses is an asset

 Demonstrates exceptional ability to negotiate and critically analyze data and be decisive;

 Has a keen understanding of medical terminology and medical abbreviations;

 Knowledge of common types of trauma, their treatment, and recovery periods;

 Possesses excellent interpersonal, organizational and time management skills;

 Possesses strong verbal and written communication skills;

 Is familiar with auto contract and the Traffic Safety Act and Minor Injury Regulation.

Working at Peace Hills Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance at hr@phgic.com.

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.



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