Primary Duties and Responsibilities Timely processing of accounts receivable, including verification and posting of payments, and running reports to manage payables Timely processing of accounts payable, including the entry of invoices and processing of payments Answer phone calls from customers, brokers and other departments to address a variety of billing matters Resolve issues and answer questions from internal and external customers Maintain abeyances and ensure timely and effective follow-ups Liaise with Underwriters regarding receipt of payments Transfer balances between terms and other payment plans Assisting in the creation of monthly commission payments Perform reconciliations as required Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement Complete various administrative tasks and provide assistance in various areas as needed, such as occasional switchboard relief, back-up to others in the team, and filing Required Qualifications High school diploma is required, relevant post-secondary education is desirable Previous experience in Accounts Receivable and Accounts Payable, working with computerbased A/R and A/P systems Demonstrated ability to provide exceptional customer service to both internal and external customers Possess a pleasant telephone manner and solid communication skills Effective problem-solving skills and math skills Strong data entry skills Exceptional attention to detail including a high degree of numerical accuracy Intermediate skills in Microsoft excel the ability to learn new computing software quickly Ability to work independently as well as collaboratively within a diverse team Professional, efficient, and proactive with time-management and organizational skills Flexible and adaptable; able to work in an environment of shifting priorities and pressures Knowledge of the insurance industry would be an asset Working at Peace Hills Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. One of the ways we do this is by offering a compressed work week which allows for a day off every four weeks. If you are interested in this great opportunity to build your career, state the position being applied for and submit your resume to Peace Hills Insurance at hr@phgic.com.
